Frequent questions

Visit this page of frequent questions to find the answers to the most common questions.


Yes, we ship all over the world. Shipping costs will be applied and at the time of payment will be added. We offer discounts and promotions all year round, then it remains tuned for exclusive offers.

It depends on where you are. The orders developed here will take 1-3 working days to arrive. Deliveries abroad can take from 7 to 16 days. Delivery details will be provided in the confirmation email.

We use all the main local couries. You will be asked to select a delivery method during checkout.


It depends on the creator and the product. All options are outlined on the product page, then look for the customization options there.

In the extraordinary case in which a product is exhausted, we will contact the customer to inform him about any waiting times and/or to offer him one or more equivalent items in terms of quality/price ratio or we will reimburse. In the latter case we will reimburse only on the goods not available. Sometimes the products ordered are not available in the warehouse. The availability declared on the site is updated several times a day but it can happen that it is not precise for products with very limited availability. The customer will be promptly notified in the event of a product not available.

We always aim to ensure that our customers love our products, but if you need to return an order, we are happy to help you. Send us an e-mail directly and we will guide you through the process.


No, it is not mandatory. But it is highly recommended. In fact, it will allow you to find your chronology, change your addresses and track your online package faster. You will also be informed of new products and special events.

Absolutely not! We never have access to this information. It is the Stripe company that takes care of it. Your data is completely safe.

Free shipping

Free shipping for orders over €29.99. Delivery within 2/7 working days

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